John Settle is an attorney and mediator with extensive experience mediating workplace disputes. He is certified as a mediator and Mentor Mediator by the Supreme Court of Virginia. John holds the credential of Advanced Workplace Mediator from the Association for Conflict Resolution. He is a contract mediator for the U.S. Equal Employment Opportunity Commission. John is President of SETTLEment Associates, LLC, a firm which provides mediation, training, and facilitation services.
He provides basic and advanced mediation skills training, and teaches a class in mediation of EEO and workplace disputes for the Northern Virginia Mediation Service. He also teaches managers how to use mediation-based skills to avoid and manage conflict.
Before 1998, John was a senior federal manager who helped pioneer the use of alternative dispute resolution and mediation throughout the federal government. He was integral in beginning the federal “shared neutrals” program. He holds the Presidential Award of Meritorious Executive in the Senior Executive Service. Because of his federal background, John has been called on to mediate many government workplace disputes for agencies such as NASA, Agriculture, and Navy.
John is also the author of Tips and Techniques for Helping Parties Overcome Roadblocks, a collection of techniques for dealing with impasse in mediation that has been published by several bar organizations. He has taught advocacy in mediation courses for the District of Columbia and Virginia Bars.
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Format: Book (+ optional .pdf eBook on CD) or Switch to downloadable .pdf eBook
A “how-to” approach to mediation with advice on how best to achieve client goals and tips on finding creative solutions for dispute resolution. This guide presents a brief, but thorough explanation of the uniqueness, benefits, and purpose of mediation. Major topics include how mediation is useful, a step-by-step overview of the mediation process, mediators, preparing for and participating in mediation, confidentiality, understanding and using the caucus, working toward resolution, impasse and difficult passages, and concluding the mediation. (more details)