This encyclopedic text features summaries of federal sector arbitration awards addressing significant issues and major arbitration principles from 1999 through 2022. Awards are arranged by topic. Principles includes a table cross-referencing arbitrators to the awards they have issued. Major topics include the nature of arbitration, the collective bargaining agreement, arbitrability, grievances, hearings, management rights, contract interpretation, common substantive arbitration topics, settlement, remedies, attorney fees and damages. (more details)

Prehearing and post-hearing motions, as well as rules of motion practice are studied in this newly updated practical and helpful guidebook. The authors examine motions presented to the Board and the Commission separately, paying special consideration to how to most effectively use motions for the desired result. Major topics include federal rules of civil procedure and basic, pre- and post-hearing motion practice before the Merit Systems Protection Board and Equal Employment Opportunity Commission. (more details)

Updated annually, the EEO Guide, written by Natania Davis with Ernie Hadley, Founding Author, offers the most comprehensive analysis of federal sector EEO decisions, litigation practice, statutes, regulations, policies, guidance, and practical advice available to practitioners. This indispensable text is a component of the American Civil Service Law Series. (more details)

Updated annually, the EEO Guide, written by Natania Davis with Ernie Hadley, Founding Author, offers the most comprehensive analysis of federal sector EEO decisions, litigation practice, statutes, regulations, policies, guidance, and practical advice available to practitioners. This indispensable text is a component of the American Civil Service Law Series. (more details)

In two volumes, Updated annually, the FLRA Guide is a complete research tool on unit determinations, negotiability and the collective bargaining process, unfair labor practices, and constraints on arbitration. The Guide includes discussion of cases, laws, and litigation practice before the FLRA and its reviewing courts. Major topics include jurisdiction, unit determinations and elections; labor organizations; procedures and substantive limitations on and specific applications of negotiability determinations; the Federal Service Impasses Panel; ULPs and remedies; review of arbitration awards; and administrative reconsideration and judicial review. This authoritative text is a component of the American Civil Service Law Series. (more details)

In three volumes, updated annually, the MSPB Guide is a complete research tool for Board cases, laws, procedure, and litigation practice and is the seminal text on this complex area of the law. Major topics include jurisdiction, appeals, discovery, hearings, evidence, PFRs, adverse actions and discipline, nexus and mitigation, substantive offenses, performance cases, RIFs, prohibited personnel practices, retirement, attorney fees, settlement, remedies, and judicial review. This authoritative text is a component of the American Civil Service Law Series. (more details)

In three volumes, updated annually, the MSPB Guide is a complete research tool for Board cases, laws, procedure, and litigation practice and is the seminal text on this complex area of the law. Major topics include jurisdiction, appeals, discovery, hearings, evidence, PFRs, adverse actions and discipline, nexus and mitigation, substantive offenses, performance cases, RIFs, prohibited personnel practices, retirement, attorney fees, settlement, remedies, and judicial review. This authoritative text is a component of the American Civil Service Law Series. (more details)

An authoritative examination of the FMLA, this book includes citations and analysis of governing statutes, regulations and case law. Major topics include a review of FMLA legislation, applicability of the FMLA in the federal government, coverage of employees and family members, eligibility, covered conditions, notice requirements, documentation, leave amount and scheduling, paid leave, maintenance of benefits, return to work, record-keeping, prohibited acts, enforcement and remedies, COVID-19, Families First Coronavirus Response Act, Emergency Paid Sick Leave Act, Expanded Paid Family and Medical Leave Act, and the interaction of FMLA with other laws. (more details)

Updated annually, this encyclopedic guide condenses MSPB and Federal Circuit decisions from 1999 through early 2023 into concise, usable summaries. Cases are arranged by subject matter areas and further categorized alphabetically. The MSPB Reference Materials free download and an index and table of cases rounds out this research tool. Major topics include adverse and performance actions, arbitration/collective bargaining issues, attorney fees, Board procedure, jurisdiction and judicial review, defenses, discrimination, evidence, harmful error, hearings, mitigation, prohibited personnel practices, retirement, reemployment, remedies, RIFs, settlements, substantive offenses, timeliness, USERRA and VEOA. (more details)

Updated annually, this encyclopedic guide condenses MSPB and Federal Circuit decisions from 1999 through early 2022 into concise, usable summaries. Cases are arranged by subject matter areas and further categorized alphabetically. The MSPB Reference Materials free download and an index and table of cases rounds out this research tool. Major topics include adverse and performance actions, arbitration/collective bargaining issues, attorney fees, Board procedure, jurisdiction and judicial review, defenses, discrimination, evidence, harmful error, hearings, mitigation, prohibited personnel practices, retirement, reemployment, remedies, RIFs, settlements, substantive offenses, timeliness, USERRA and VEOA. (more details)

Annually-updated, a Dewey best seller. Using Board and Federal Circuit cases as examples, Charges & Penalties offers comprehensive analysis and authoritative advice on adverse actions, charge drafting, and penalty selection. Major topics include the basics of adverse actions and charges; causation; charge classification; specific, generic, and narrative charges; power charging; lesser-included offenses; charge interpretation; notice and due process; the conjunctive charge; indefinite suspensions and security-related charges; merging, selecting and drafting the charge; advice for proposing and deciding officials; the penalty; and charges and proof requirements. (more details)

Annually-updated, a Dewey best seller. Using Board and Federal Circuit cases as examples, Charges & Penalties offers comprehensive analysis and authoritative advice on adverse actions, charge drafting, and penalty selection. Major topics include the basics of adverse actions and charges; causation; charge classification; specific, generic, and narrative charges; power charging; lesser-included offenses; charge interpretation; notice and due process; the conjunctive charge; indefinite suspensions and security-related charges; merging, selecting and drafting the charge; advice for proposing and deciding officials; the penalty; and charges and proof requirements. (more details)

Updated with cases through mid-2023, the Disability Deskbook is an extensive compilation of decisions interpreting the Rehabilitation Act, ADA, ADAAA, and other statutes and implementing regulations, and covers all disability related topics. Major topics include who is covered under the ADA, specific impairments, major life activities, "regarded as having a disability," "qualified individual with a disability," reasonable accommodation, undue hardship, direct threat defense, and disability related inquiries. (more details)

Updated with cases through mid-2021, the Disability Deskbook is an extensive compilation of decisions interpreting the Rehabilitation Act, ADA, ADAAA, and other statutes and implementing regulations, and covers all disability related topics. Major topics include who is covered under the ADA, specific impairments, major life activities, "regarded as having a disability," "qualified individual with a disability," reasonable accommodation, undue hardship, direct threat defense, and disability related inquiries. (more details)

A Dewey bestseller, Compensatory Damages is the seminal text on how to support and defend against claims for compensatory damages and other remedial claims in federal sector employment discrimination cases. Includes case summaries through mid-2023 and a chart of significant awards. Major topics include equitable and compensatory damages, proving damages, mitigation and offset, back pay, collateral source rule, tax consequences, settlement, managing discovery, calculating damages, and attorney fees. (more details)

A Dewey bestseller, Compensatory Damages is the seminal text on how to support and defend against claims for compensatory damages and other remedial claims in federal sector employment discrimination cases. Includes case summaries through mid-2022 and a chart of significant awards. Major topics include equitable and compensatory damages, proving damages, mitigation and offset, back pay, collateral source rule, tax consequences, settlement, managing discovery, calculating damages, and attorney fees. (more details)

Updated annually, this comprehensive text digests notable Commission and federal court employment discrimination decisions from 2003 through early 2023 and reviews EEO laws, regulations, and guidance. Major topics include recent trends in the law; bases of discrimination; attorney fees; class actions; compensatory damages; appellate review; evidence; harassment; hearings; mixed cases; procedures; remedies; reprisal; settlement; and sexual harassment. (more details)

Updated annually, this comprehensive text digests notable Commission and federal court employment discrimination decisions from 2003 through early 2022 and reviews EEO laws, regulations, and guidance. Major topics include recent trends in the law; bases of discrimination; attorney fees; class actions; compensatory damages; appellate review; evidence; harassment; hearings; mixed cases; procedures; remedies; reprisal; settlement; and sexual harassment. (more details)

This handbook provides detailed, up-to-date information on the federal government’s legal response to the COVID-19 pandemic and how it relates to the federal workforce. Major topics include Executive Order, guidance, regulations, and statues; remote work; leave; vaccinations and testing requirements and exceptions; reopening and return to work; workplace safety requirements; labor relations; COVID-19’s relationship to other laws; and caselaw developments. (more details)

The First Four Weeks guides new managers on how to effectively transition into their new supervisory role and manage federal employees while still achieving their goals during the crucial first few weeks of tenure. Major topics include what motivates employees, mentally preparing for the supervisory role, negotiating with upper management, defining jobs, starting out right with your new employees, setting rules and performance expectations, and managing time. (more details)

The new seventh edition offers the most comprehensive reporting and commentary on all aspects of workers’ compensation issues in the federal sector. Major topics include an overview of the FECA, OWCP procedure, hearings, reconsideration, ECAB appeals, fact of injury, performance, causation, emotional conditions, medical evidence, continuation of pay, schedule awards, rehabilitation and reemployment, wage loss compensation, survivors’ benefits, medical benefits, representation and attorney fees, overpayments, third party liability, relationship between FECA and other laws. (more details)

This newly updated handbook on managing federal employees covers, from a supervisor's perspective, every important aspect of human resources management from hiring to firing. This book details the rules, strategies, and tactics that federal supervisors need, including hiring the right people, structuring jobs to best motivate them, managing their performance, maintaining discipline, and managing their time. Each chapter concludes with a summary and checklist for dealing with each issue. (more details)

Designed for all who work on conduct and performance issues and those who litigate cases, this book serves as a quick reference to federal employment litigation questions. Answers are provided in an easy to read and thorough manner. Major topics include building the case, the hearing, and EEOC and MSPB litigation. (more details)

A collection of frequently used materials from the EEOC, FLRA, and MSPB. These materials are of interest to agency employees, mediators, arbitrators, attorneys, and administrative law judges, as well as those seeking further specifics and/or clarification on procedure related to management, due process, disciplinary action in the workplace, and legal determinations impacting employment status. A download link will be sent in the confirmation email after the item is purchased.

Available in .pdf form with optional back-up CD and material includes EEOC, FLRA, MSPB, ADA, Privacy Act, Rehabilitation Act, procedure for appeals and stay requests, and current whistleblower statues. Click here to view the Table of Contents. (more details)

This text guides practitioners, HR specialists, and supervisors and managers through the complexities of adverse and performance-based actions, with discussion of the governing statutes, regulations, and decisions from the MSPB and Federal Circuit, and practical advice, strategies, and best practices for navigating these disciplinary processes. Major topics include discussion of the Civil Service Reform Act, statutory and regulatory requirements of adverse actions, the agency’s administrative process in taking adverse actions, substantive rights in performance-based actions, and the agency’s administrative process in taking performance-based actions. (more details)

This is a succinct analysis of decisions from administrative judges, MSPB, and the Federal Circuit involving damages in whistleblower cases. The guide includes an explanation of the Board’s authority to award damages in whistleblower cases. Each case analysis includes a description of controlling facts, including the type of harm—pecuniary, emotional distress, medical expenses, and losses in investments, and the amount awarded.(more details)

EEO for Federal Management guides federal managers, supervisors, and HR and EEO Staffs through the intricacies of discrimination law and demystifies the potential impact of EEO laws on personnel management decisions. Major topics include nondiscrimination laws governing federal employees; prohibited categories and theories of discrimination; proving discrimination; the complaint process; dealing with complaints of nonselection, disciplinary actions, reprisal, and harassment; handling disability issues; EEO issues in common workplace situations; and settling EEO complaints.(more details)

This text provides comprehensive coverage of harassment law based on sex, race and color, religion, disability, national origin, age and reprisal. The history of harassment law is rooted in sexual harassment law and cases. Each chapter begins with that history and then explains what the law is today and how/if it differs for the various bases. (more details)

Labor Arbitration Practice for the Federal Sector is a comprehensive examination of the arbitration process and advocacy. With discussion of strategies and practice tips, this how-to guide assists union and management advocates. Major topics include advocate selection, case investigation and evaluation, arbitrator selection, case preparation, prehearing practice, witness selection and preparation, hearing specifics: opening statements, creating a record, witness testimony, direction examination, cross-examination, exhibits, and closing arguments, and post-award practice. (more details)

This guide examines security clearance law and procedures, offering representatives a comprehensive analysis of case law, directives, adjudicative guidelines, regulations and statutes. There have been many changes in the security clearance arena, including realignment of the NBIB into the DCSA; DOD’s memo streamlining security clearance practices; DOHA decisions addressing CBD; the Trusted Workforce 2.0 Initiative; SEAD-6 addressing continuous evaluation procedures; SEAD-2 governing polygraph use; and SEAD-8 addressing temporary or interim eligibility for a clearance; and the addition of MSPB, EEOC, and Department of Energy decisions pertaining to security clearances. Major topics include the history of security clearances, administrative procedures, hearing and personal appearances procedure, criminal procedure, the polygraph, appeals, cases analyses, and noteworthy court cases. (more details)

Newly updated, this guide provides practice notes and examples of provisions that are grouped by settlement topics. Major settlement provision topics include access to and return of agency property and access to facilities, actions upon and consequences of breach, cancellation or rescission of action, conditions of ongoing employment, construction of agreement, disclosure and maintenance of information, enforcement, financial considerations for the appellant, future employment, introductory clauses, leave status, performance, promotion, substituted employment actions, termination of appeal, waiver of rights, and miscellaneous settlement terms. (more details)

This updated and expanded guide is an introductory text to the supervisory actions that employees can challenge, the avenues available for pursuing those challenges, and the tribunals responsible for hearing the challenges. Major topics include the basics of appeals and grievances, internal agency systems, external mechanisms, and actions that employees can challenge. (more details)

Written for federal supervisors and managers, a Guide to Ethics, Rules, and Responsibilities details and explains the primary rules governing ethics. Major topics include sources of ethics rules; gifts; financial conflicts; impartiality; seeking employment; misuse of position, property, time, vehicles, information; outside activities; reporting wrongdoing; social media postings; post-employment; supervisory liability; and enforcement. (more details)

With practice tips, this guide sorts the laws and procedures related to whistleblower reprisal. The guide includes in depth discussion of the Whistleblower Protection Act, the Whistleblower Protection Enhancement Act, noteworthy cases, and the Presidential Policy Directive (PPD-19). Major topics include legislative history and sources of law; OSC operations; corrective and disciplinary actions; IRAs and otherwise appealable actions; grievances and whistleblower reprisal claims; stays; burdens of proof; qualifying disclosures; prima facie cases and contributing factor analysis; clear and convincing evidence; remedies, damages and relief; administrative and judicial review; and intelligence community whistleblower protections. (more details)

An updated and vastly expanded classic, this instructive text advises supervisors, managers, and HR specialists on how to take sustainable disciplinary actions with case examples, but none of the legal jargon. Major topics include: basic principles, law of the workplace, disciplinary offenses, disciplinary measures, determining penalties, establishing the facts, absenteeism, dishonesty, offenses against government property, off-duty conduct, sexual offenses, workplace violence, alcohol/drug use, offenses by supervisors, performance problems, protected activities, procedures and administrative details, preventive steps, and firing your worst employee.(more details)

Provides instruction on how to resolve employee grievances, appeals, and complaints. Major topics include discussion of EEO settlements, defining settlement interests, creating settlement options, and finalizing the agreement. (more details)

The appeal and review rights from federal processes is confusing, whether you are puzzling over the avenues from an arbitrator’s decision, from an Merit Systems Protection Board (MSPB) mixed case, a whistleblower reprisal claim, an appeal from an Federal Labor Relations Authority (FLRA) Unfair Labor Practice determination or the many other formal processes in the federal government, this book will guide you in the right direction. (more details)

This new book will give federal supervisors and managers clear guidance on employee disability issues and other medical issues that require close and immediate supervisory involvement, focusing on the legalities, practicalities, strategies, and tactics for handling those medical issues that qualify as disabilities under the Rehabilitation Act and ADA regulations. The book also covers medical problems that do not qualify as disabilities, medical issues in hiring, medical-related disciplinary and performance actions, and related OWCP issues. (more details)

Now in its 4th edition, Managing Employees’ Time shows supervisors and managers how to get employees to attend work and optimize employees’ time once at work. Major topics include hours of work, work schedules (tradition and alternative), overtime, dealing with tardiness, leave administration and leave problems, managing telecommuters, and strategies for managing time and controlling absenteeism. (more details)

Federal supervisors face disruptive problems in the workplace ranging from simple unsettling acts, offensive behavior, and harassment, to workplace violence. This book provides step-by-step guidance on sorting through, identifying the behaviors, and then taking the right practical and legal measures required to resolve them. (more details)

This book helps federal supervisors to understand not just the legal requirements, but the practicalities of dealing with employees and their representatives—the federal unions. Guidance provided will give supervisors not only the knowledge necessary to help them stay out of trouble, but also practical guidance for dealing with the unionized environment. (more details)

This book provides federal managers and supervisors who are new to federal civil service an overview of the structure and dynamics of federal civil service. It includes the rights and responsibilities of the federal manager and how to exert their authority within the system. Also covered are the five phases of managing federal employees: job structuring, hiring, managing performance, maintaining discipline, and managing leave and attendance. And concludes with the issues of EEO and labor relations.(more details)

Ideal for federal supervisors and managers, and anyone who advises them, this handbook is a practical guide on misconduct, performance and discipline. Major topics include the fundamental elements of disciplinary and performance actions, removal procedures, the defense of a penalty, special challenges to adverse actions, and nontraditional disciplinary techniques. (more details)

Learn how to effectively and efficiently investigate allegations of employee misconduct with examples, sample forms, and case law discussion. Major topics include what a management inquiry is and how one differs from an administrative investigation, the advantages of an inquiry, how to select a good inquirer, discussion of rights and responsibilities of the inquirer and inquiree, limitations on the inquirer’s authority, interim action, typical charges and penalties, inquiry basics, beginning the inquiry, defining the issues, identifying witnesses, preparing for the inquiry, document gathering, the interview and other ways to collect information, witness preparation, post report activity, and how the report will be used. (more details)

This how-to text instructs supervisors and managers on how to handle performance, attendance, and misconduct-related issues offering strategies, proven tactics, and practical advice. How to identify and deal with workplace problems caused by troublesome employees is featured. Major topics include the different types of and tools for dealing with problem employees, disciplinary actions, strategies and tactics for dealing with problem employees, how to identify “non-problems,” and strategies for dealing with internal forces. (more details)

A Dewey classic, now in its second edition, Managing Employee Performance offers detailed, practical, and effective strategies for managing employee performance. Major topics include the principles of performance management, how to set performance standards and monitor performance, when and how to provide feedback and appraisals, rewarding performance, managing performance under a paybanding systems, distinguishing performance problems from conduct problems, isolating the performance issue, counseling the employee, and the two options for dealing with performance problems. (more details)

This multi-disciplinary text is essential for readers seeking to navigate through the complex laws and regulations governing the administration of medical-related employee leave. Major topics include overviews of the Rehabilitation Act, ADA and ADAAA, FECA, FMLA, and OPM Medical Leave and Documentation Regulations, DFEC Procedure Manual, ADA medical exams and inquiries, storage and confidentiality of medical records, determining and implementing the appropriate leave, and returns to work. (more details)

This thorough but concise handbook offers supervisors and personnel specialists an easy-to-read, step-by-step, practical approach to taking adverse and performance-based actions. The subject matter is not complicated by legalese. Major topics include the legal framework of adverse actions, jurisdiction, adverse action causes, penalties, proving the case, adverse action procedures, performance based actions, and adverse action appeals. (more details)

This guide provides everything needed in dealing with procedural and due process issues. Major topics include due process and the statutory scheme; liberty and property and what’s due; the Stone, Ward Criteria, Analytical Model; ex parte communication; Stone, Ward factors in actual practice; agency investigations—constitutional concerns; due process and the agency process; the Ward model—due process and harmful error; due process—security clearances, base bars. (more details)

RIFs will be the new “furloughs.” An understanding of RIFs is necessary to avoid mistakes. Employees, HR officials, agency counsels, and employee representatives will use this easy-to-use, yet comprehensive guide to master the regulations, statutes, and case law. Major topics include competitive levels and competitive areas, retention registers, bump and retreat rights, severance pay and DSRs, veterans preference, and demotion and termination appeals(more details).

Introductory, yet comprehensive, FMLA Basics guides federal supervisors and managers through the FMLA process and law with tips, resources, and guidance for compliance. Major topics include an overview of federal sector FMLA, employee leave requests, timeliness and adequacy of leave requests, employee eligibility requirements, coverage issues, management responsibilities, requests for supporting documentation, amount of leave entitlement, how leave may be scheduled, paid leave, dealing with other employment benefits, record keeping, agency leave policies, and enforcement. (more details)

A Dewey classic, Discovery Practice Before the MSPB is now in its third edition, offering comprehensive instruction on oral and written discovery before the MSPB, and includes samples of discovery materials, a detailed examination of discovery procedure, relevant case citations, MSPB regulations, and more, to help maximize discovery and better prepare for litigation. Major topics include non-discovery tools for obtaining information, sample instructions, depositions, interrogatories, requests for documents, physical and mental exams, requests for admissions, motions to compel, how to protect against discovery, and sanctions. (more details)

Federal Sector Telework is an essential handbook on telework for managers, supervisors, HR officials, and representatives of agencies and complainants. Major topics: Telework Enhancement Act of 2010, coverage, eligibility, participation, limitations, and the intersection of telework with EEO and MSPB principles. (more details)

Darshan Sheth presents this video training course on representing agencies before the OSC. Major topics include: agencies’ obligations to cooperate with OSC investigations, responding to OSC requests for information, handling informal and formal stay requests, representation at OSC interviews, dealing with reports of prohibited personnel practices, negotiating settlements, safeguarding confidential materials, disciplinary actions, and handling recommendations for systemic corrective actions. (more details)

Want to learn the basics of advocacy before the civil service, labor relations, and EEO tribunals? Federal Sector Advocacy: The Boxed Set presents six comprehensive video training lectures, with .pdf workbooks, by practitioners Peter Broida and Gary Gilbert, both long-time authors and lecturers (and pretty good advocates), that covers the waterfront:

• Broida on Federal Sector Arbitration
• Broida on Federal Sector Administrative Advocacy
• Broida on MSPB Practice
• Gilbert & Broida on EEO Advocacy
• Broida on Federal Sector Mediation
• Broida on Federal Sector Settlement

Workbooks and The Advocate's Practical Guide to Using Mediation by John Settle are conveniently included on each disc. Links between table of contents and text, as well as internal cross-references, are included for use while viewing each workbook on screen.

A total of approximately 19 hours of instruction, principally intended for agency advocates, but useful as well for union and private sector representatives. (more details)

Gary Gilbert and Peter Broida provide intermediate to advanced level instruction for agency advocates on federal EEO administrative proceedings: discovery, hearings, and appeals. They discuss the proper role of counsel during the EEO counseling and investigation process; discovery; motion practice; effective summary judgment submissions; approaches to settlement; hearing preparation, practice, and procedure; examination of witnesses; opening and closing statements and briefs; OFO appeals; and interaction with judges, opposing counsel, and pro se complainants. (more details)

The procedural and substantive components of the negotiability process and related elements of collective bargaining are explained in a video course of approximately three hours by Peter Broida, author of A Guide to Federal Labor Relations Authority Law and Practice and other texts on federal sector labor and civil service law. The video course is accompanied by a workbook and bibliography. (more details)

Peter Broida presents this video training course on MSPB practice. Each purchase includes Mr. Broida’s lecture (.mp4 video file sent on a DVD); workbook with reference materials, course notes–outline, and selected cases; and a bibliography. Major MSPB advocacy topics include organization and jurisdiction of the Board; developing the record; litigation management; appeal timeliness; gathering information; MSPB appeals process; motions practice; discovery; prehearing orders, submissions, conferences, and summaries; cases decided without a hearing; hearing preparations; hearings; petitions for review and judicial review; and settlement. (more details)

Peter Broida presents this video training course on settlement of federal sector personnel cases. Each purchase includes Mr. Broida’s lecture (.mp4 video file sent on a CD-ROM); workbook with reference materials and course notes–outline; and a bibliography. Major settlement topics include the basic components of an agreement; settlement notebook; checklist for a typical settlement of an adverse or performance based action; and settlement formalities. (more details)

Peter Broida presents this video training course on federal sector mediation. Each purchase includes Mr. Broida’s lecture (.mp4 video file sent on a CD-ROM), a workbook with course notes—outline and listing of related products, and a copy of The Advocate’s Practical Guide to Using Mediation by John Settle, a prominent mediator. Major mediation topics include: issues amenable and not amenable to mediation; reasons to mediate; preconditions to settlement; traits of a good mediator; sources of mediators and mediation programs; mediator selection; mediation structure; preparation for mediation; the mediation process step-by-step; development and review of settlement agreements; and keys to effective mediation. (more details)

Peter Broida presents this video training course on federal sector arbitration. Each purchase includes Mr. Broida’s lecture (.mp4 video file sent on a DVD); workbook with reference materials, course notes—outline, and selected cases; and a bibliography. Major arbitration topics include deciding whether to arbitrate; requesting and selecting an arbitrator; expedited proceedings; preliminary case preparation; hearing preparation; hearing presentation; and post-hearing issues. (more details)

Peter Broida presents this training course on federal sector advocacy in the three principal administrative forums—MSPB, EEOC and arbitration. Topics are broken down by the processes required before each tribunal. Each purchase includes Mr. Broida’s video lecture on DVD; a workbook with reference materials, course notes and outline, and selected cases; and a bibliography. Major advocacy topics include common and dissimilar elements, including jurisdiction, among the MSPB, EEOC and arbitration; basic case preparation and organization, discovery, summary judgment, settlement, prehearing procedures and preparation, the hearing, closing the record, and appeals. (more details)

Designed for supervisors and employees, this introductory book simplifies the worker’s compensation process in an easy to read and thorough manner. Major topics include hearings, requests for reconsideration, ECAB appeals, burdens of proof, emotional conditions, continuation of pay, disability and death benefits, schedule awards, medical treatment, and more. (more details)

In its 3rd edition, this Dewey classic provides comprehensive analysis of federal sector practice before the EEOC. Major topics include individual and class complaint processes, theories of discrimination, pre- and post-investigation case evaluations, discovery, settlement, hearing practice, class actions, remedies, and post-hearing procedures. (more details)

This how-to handbook traces the EEO counselor’s responsibilities through the complaint process, including assembling information and interacting with the complainant and managers. Major topics include an overview of EEO laws, regulations and prohibited forms of discrimination; the complaint process; the initial interview; the inquiry; presentation and resolution; report writing; appeals and grievances; and sexual harassment. (more details)

Crafting Durable Settlement Agreements is a complete research tool for negotiating, drafting and enforcing settlement agreements, with expert commentary and sample agreement provisions and terms. Analysis of relevant MSPB and EEO case law, regulations, OPM guidance, and MD-110, and Federal Rules of Evidence is included. Major topics include settlement principles and advice, guidelines for settlement, settlement authority, collateral use of and challenges to agreements and offers, preparation for settlement, alternative discipline agreements, last chance agreements, pre-appeal agreements, common settlement terms, enforcement, and rescission. (more details)

USERRA/VEOA Deskbook is a comprehensive compilation of the statutes, regulations, and case law governing the Uniformed Services Employment and Reemployment Rights Act and Veterans Employment Opportunity Act. Major topics include legislative history; purpose; coverage; discrimination and retaliation; return to duty; rights, benefits, and obligations of covered individuals; the roles of the Department of Labor and Office of Special Counsel; appeals to the Merit Systems Protection Board and appealable actions; and judicial review. (more details)

The Disability Guide is an extensive and updated examination of federal EEO disability discrimination decisions, litigation practice, statutes, regulations, and practical advice for supervisors, representatives, HR specialists, and adjudicators. Major topics include overviews of the Rehabilitation Act, the ADA, and the ADAAA, impairments, major life activities, substantial limitations, “regarded as” disabilities, qualified individuals, reasonable accommodation, undue hardship, forms of prohibited discrimination, timeliness, remedies, and GINA. (more details)

The Art of Advocacy is a thorough, yet concise, instructional text on effective advocacy before the MSPB and arbitrators. Major topics include the basics and importance of advocacy, Board and arbitration practice fundamentals, proof requirements, preappeal advocacy, discovery, motion practice, direct and cross examination, oral and written advocacy, and settlements. (more details)

This straightforward training manual educates federal supervisors and managers on complaints and theories of discrimination and the complaint process. Advice is liberally interspersed on how to prevent discrimination complaints and how to defend against a complaint. Major topics include a summary of the discrimination laws, covered employees, disparate treatment and impact, harassment, reasonable accommodation, retaliation, strategies for reducing complaints, the EEO complaint and hearing processes, use of government property and time, and coping with the litigation process. (more details)

Best of the Board is a compilation of the seminal MSPB and Federal Circuit cases from 1978 to the present. Subject matter expert, Peter Broida, details the essence of each case followed by a reproduction of that salient portion of the case text. Major topics include efficiency of the service standard, board decisional processes, evidence, charges and penalties, agency decisional errors, affirmative defenses, unusual jurisdictional issues, settlements, and attorney fees. (more details)

Collective Bargaining allows negotiators and representatives to easily access rules of law and commentary on seminal collective bargaining decisions. Major topics include the change proposal, demand to bargain, obligation to bargain, information to bargain, ground rules, good faith bargaining, negotiability disputes, impasse assistance, finalizing the bargaining agreement, post-agreement obligations and challenges, and remedies. (more details)

A review of the laws, regulations, statutes, and caselaw governing the federal government’s Senior Executive Service. Major topics include the history and structure of the SES, qualifications, recruitment, candidate development, selection, oversight and probation, appointments, compensation, executive development, reassignments, details and transfers, performance appraisals, awards, removal of probationers for unacceptable performance, misconduct, RIFs, moratoriums, leave, and reinstatement. (more details)

Best of the Commission explores the development of federal sector EEO law through landmark decisions of the Commission and the Supreme Court while explaining the underpinnings of current federal sector EEO law. Major topics include intentional discrimination, adverse impact, harassment, disability and age discrimination, retaliation, remedies and damages, timeliness, sanctions, contract employees, hearings, and attorney fees. (more details)

Effective Summary Judgment Motions offers a comprehensive analysis of EEO summary judgment case law along with practice tips and sample motions. Major topics include rules, regulations, and guidance; summary judgment standards; written motion papers; intentional discrimination cases; harassment cases; disability cases; reprisal cases; and religious accommodation cases. (more details)

This introductory text offers a detailed overview of the EEO complaint process from counseling through appeal. It is ideal for lawyers, counselors, officers, and EEO offices. Major topics include what the EEO process is and how it works, precomplaint and informal counseling, formal complaints and acknowledgment, acceptance and dismissal, investigations, prehearing and hearing processes, settlement, and appeals. (more details)

For the benefit of agency representatives, this introductory, yet thorough discourse on MSPB practice covers seminal Board and Federal Circuit decisions, Board processes and litigation from the initial appeal through PFR, and regulations. Major topics include Board overview, agency appeal response, discovery, motions practice, settlement, discrimination issues, prehearing procedures, hearings, petition for review, counsel fee petitions, relationships with the judge, opposing counsel and pro se appellants, research, and significant decisions of the Board. (more details)

A “how-to” approach to mediation with advice on how best to achieve client goals and tips on finding creative solutions for dispute resolution. This guide presents a brief, but thorough explanation of the uniqueness, benefits, and purpose of mediation. Major topics include how mediation is useful, a step-by-step overview of the mediation process, mediators, preparing for and participating in mediation, confidentiality, understanding and using the caucus, working toward resolution, impasse and difficult passages, and concluding the mediation. (more details)

Whether assessing exposure or entitlement to compensatory damages, evaluating proof of damages and causation or some measure in between, this practicum provides practical strategies for pursuing or defending against claims for damages and remedial relief before the EEOC. (more details)

From the basics of disability law to guidance for practitioners on how best to represent agencies or complainants, this training disc provides a practical lesson on this complex subject. Materials include an examination and explanation of relevant laws, cases, and key terminology. (more details)

A practicum in disciplinary charges, this e-training software explores the complex nature of this critical element of adverse actions. Video and audio clips, reference to real world examples, and interactive questions help guide and explain the elements of charges and how to properly frame them. (more details)

Maximize discovery and fully develop the agencies defenses to underlying causes of action before the EEOC with the use of sample interrogatories, document requests, instructions, and definitions patterned after actual cases. (more details)

Whether practicing before the EEOC or the MSPB, this training software explores and dissects each step of the litigation process. From pre-discovery to closing arguments, the speakers detail what practitioners before the Board and Commission need to know. (more details)

An introductory discourse on MSPB practice, MSPB Basics covers seminal Board and Federal Circuit decisions, Board processes and litigation from the initial appeal through PFR, and relevant regulations. Major topics include an overview of the Board, filing an appeal, the agency’s response and preliminary motions, discovery and motion practice, discrimination, pre-hearing practice, hearing, settlement, whistleblower claims, petitions for review, and significant decisions of the Board. (more details)

Drawing from actual cases, this quick reference offers discovery samples to guide agency representatives through litigation before the MSPB. Major topics include definitions, instructions, interrogatories, document requests, and request for admissions. (more details)

Offering an overview of the arbitration process with tips and tactics for success, this software practicum is essential to both union and agency representatives. The course is comprehensive covering pre-arbitration preparation through closing arguments. (more details)

This concise yet comprehensive handbook coaches managers, supervisors, and agency officials on how to prepare for and effectively testify in defense of their case before the MSPB, EEOC, in arbitration and other adjudicatory proceedings. Major topics include a review of the tribunals, standards and burdens, the seven classic mistakes, and testifying. (more details)

This practical e-training software is ideal for any practitioner representing an employee in an appeal or grievance of a personnel action. The course utilizes multiple resources to provide practitioners a guide through the procedure and fundamentals essential to establishing a solid defense for their client. (more details)

Mr. Wiley guides supervisors and practitioners through the steps necessary to effectively discipline and remove unmanageable employees.Presented by an attorney with over 25 years of experience as an agency representative, MSPB adjudicator, and now a representative of appellants and agencies before MSPB, the module begins with the basic theory of workplace discipline and culminates in the steps necessary to terminate or discipline a federal employee. (more details)

This e-course examines and explains the purpose, strategies, and expectations of witnesses at Federal administrative hearings. This practicum covers what to expect and how to prepare for the hearing process from beginning to end. (more details)

With insightful analysis, this practical and comprehensive handbook guides arbitrators and representatives through the arbitration process with an examination of major arbitration cases. If you are an arbitrator, an attorney or agency representative involved in the arbitration process, this book is an essential addition to your reference library. (more details)

Practical and engaging, this two hour audio course walks management and union representatives through the arbitration process with advice and analysis along the way. (more details)

This audio tutorial from two professional mediators is perfect for any management, employee, or union representative engaged in mediation. An examination of the mediation process is provided, with special attention paid to the role and responsibility of the representative. (more details)

Preventing Workplace Disruption
By: Corum
Price: $100.00 $70.00

Federal supervisors face disruptive problems in the workplace ranging from simple unsettling acts, offensive behavior, and harassment, to workplace violence. This book provides step-by-step guidance on sorting through, identifying the behaviors, and then taking the right practical and legal measures required to resolve them.

UnCivil Servant
Holding Government Employees Accountable for Performance and Conduct
By: Wiley
Price: $125.00 $87.50

Written by federal employment law attorney, William Wiley, UnCivil Servant examines employee performance and conduct and offers advice on how to institute and complete disciplinary and performance based actions.

Conducting Misconduct Inquiries
By: Vitaro, Goodfriend & Gilbert
Price: $135.00 $94.50

Conducting Misconduct Inquiries provides comprehensive and practical instruction to supervisors investigating alleged employee misconduct. With an emphasis on how to conduct fair and efficient inquiries, the text guides the reader so that only provable claims go forward to third parties and the agency satisfies any obligation to take prompt and appropriate action.

Conducting Misconduct Inquiries
By: Vitaro, Goodfriend & Gilbert
Price: $135.00 $94.50

Conducting Misconduct Inquiries provides comprehensive and practical instruction to supervisors investigating alleged employee misconduct. With an emphasis on how to conduct fair and efficient inquiries, the text guides the reader so that only provable claims go forward to third parties and the agency satisfies any obligation to take prompt and appropriate action.

EEO for Federal Management
By: Corum
Price: $100.00 $70.00

Guides federal managers, supervisors, and HR and EEO Staffs through the intricacies of discrimination law and demystifies the potential impact of EEO laws on personnel management decisions. Major topics include nondiscrimination laws governing federal employees; prohibited categories and theories of discrimination; proving discrimination; the complaint process; dealing with complaints of nonselection, disciplinary actions, reprisal, and harassment; handling disability issues; EEO issues in common workplace situations; and settling EEO complaints.

Surviving EEO Complaints
By: Tuck
Price: $55.00 $38.50

This straightforward training manual educates federal supervisors and managers on complaints and theories of discrimination and the complaint process. Advice is liberally interspersed on how to prevent discrimination complaints and how to defend against a complaint.

Gilbert & Broida on EEO Advocacy   Price: $125 $93.75

Representing Agencies and Complainants Before the EEOC   Price: $235.00 $176.25

Discovery Practice before the MSPB

This popular title guides practitioners through discovery practice before the MSPB with forms, pertinent MSPB regulations, MSPB guidance issued to its judges, case law citations, relevant Federal Rules of Civil Procedure, and samples of discovery requests and related motions.

MSPB Discovery Forms for Agency Representatives

MSPB Discovery Forms For Agency Representatives provides samples of written discovery to help agency officials fully develop defenses and evidence concerning the remedy demanded. The discovery forms are taken from actual litigation in which agencies effectively used discovery in appeals before the MSPB.

EEO Discovery Forms for Agency Representatives

EEO Discovery Forms For Agency Representatives provides samples of written discovery to help agency officials fully develop defenses and evidence concerning the remedy demanded by the EEO complainant.

UnCivil Servant
Holding Government Employees Accountable for Performance and Conduct
By: Hadley
Price: $100.00 $80.00

Ideal for federal supervisors and managers, and anyone who advises them, this handbook is a how-to guide on misconduct, performance and discipline. Major topics include the five fundamental elements of a disciplinary action, the five fundamental elements of a performance action, termination, the defense of a penalty, special challenges to adverse actions, and nontraditional disciplinary techniques.

Disciplining Federal Employees
By: Corum
Price: $100.00 $80.00

This text educates federal supervisors and managers on the philosophy, structure, and detail of administering discipline in the federal service. Disciplining Federal Employees begins by leading supervisors through the four sequential decisions they must make in any disciplinary action. The book then describes how to apply these decisions to the most common disciplinary situations. The two extremes of preventive measures to keep good employees honest and winning tactics for firing the worst employees complete this text. “Good case examples” are provided at the end of each chapter to help bring each chapter’s lesson into focus.

Federal Sector Disability Discrimination Law Deskbook
By: Gilbert& Sumner
Price: $225.00 $180

Updated with cases through mid-2021, the Disability Deskbook is an extensive compilation of cases interpreting the Rehabilitation Act, ADA, ADAAA, and other statutes and implementing regulations and covers all disability related topics. Major topics include who is covered under the ADA, specific impairments, major life activities, "regarded as having a disability," "qualified individual with a disability," reasonable accommodation, undue hardship, direct threat defense, and disability related inquiries.

A Guide to Federal Sector Disability Discrimination Law and Practice
By: Corum
Price: $235.00 $188

The Disability Guide is an extensive and updated examination of federal EEO disability discrimination decisions, litigation practice, statutes, regulations, and practical advice for supervisors, representatives, HR specialists, and adjudicators. Major topics include overviews of the Rehabilitation Act, the ADA, and the ADAAA, impairments, major life activities, substantial limitations, "regarded as" disabilities, qualified individuals, reasonable accommodation, undue hardship, forms of prohibited discrimination, timeliness, remedies, and GINA.

Principles of Federal Sector Arbitration Law

This encyclopedic text features summaries of federal sector arbitration awards addressing significant issues and major arbitration principles from 1999 through 2020. Awards are arranged by topic. Principles includes a table cross-referencing arbitrators to the awards they have issued. Major topics include the nature of arbitration, the collective bargaining agreement, arbitrability, grievances, hearings, management rights, contract interpretation, common substantive arbitration topics, settlement, remedies, counsel fee and damages.

Labor Arbitration Practice for the Federal Sector

Labor Arbitration Practice for the Federal Sector is a comprehensive examination of the arbitration process and advocacy. With discussion of strategies and practice tips, this how-to guide assists union and management advocates. Major topics include advocate selection, case investigation and evaluation, arbitrator selection, case preparation, prehearing practice, witness selection and preparation, hearing specifics: opening statements, creating a record, witness testimony, direction examination, cross-examination, exhibits, and closing arguments, and post-award practice.

The Art of Advocacy

The Art of Advocacy is a thorough, yet concise, instructional text on effective advocacy before the MSPB and arbitrators. Major topics include the basics and importance of advocacy, Board and arbitration practice fundamentals, proof requirements, preappeal advocacy, discovery, motion practice, direct and cross examination, oral and written advocacy, and settlements.

Broida on Federal Sector Arbitration

Peter Broida presents this video training course on federal sector arbitration. Each purchase includes Mr. Broida’s lecture (.mp4 video file sent on a DVD); workbook with reference materials, course notes—outline, and selected cases; and a bibliography. Major arbitration topics include deciding whether to arbitrate; requesting and selecting an arbitrator; expedited proceedings; preliminary case preparation; hearing preparation; hearing presentation; and post-hearing issues.

Crafting Durable Settlement Agreements

Crafting Durable Settlement Agreements is a complete research tool for negotiating, drafting and enforcing settlement agreements, with expert commentary and sample agreement provisions and terms. Analysis of relevant MSPB and EEO case law, regulations, OPM guidance, and MD-110, and Federal Rules of Evidence is included. Major topics include settlement principles and advice, guidelines for settlement, settlement authority, collateral use of and challenges to agreements and offers, preparation for settlement, alternative discipline agreements, last chance agreements, pre-appeal agreements, common settlement terms, enforcement, and rescission.

Settlement Forms
for MSPB and EEOC Federal Personnel Litigation

Settlement Forms for MSPB and EEOC Federal Personnel Litigation provides practice notes and examples of provisions that are grouped by settlement topics. Major settlement provision topics include access to and return of agency property and access to facilities, actions upon and consequences of breach, cancellation or rescission of action, conditions of ongoing employment, construction of agreement, disclosure and maintenance of information, enforcement, financial considerations for the appellant, future employment, introductory clauses, leave status, performance, promotion, substituted employment actions, termination of appeal, waiver of rights, and miscellaneous settlement terms.

Broida on Federal Sector Settlement

Peter Broida presents this video training course on settlement of federal sector personnel cases. Each purchase includes Mr. Broida’s lecture (.mp4 video file sent on a CD-ROM); workbook with reference materials and course notes–outline; and a bibliography. Major settlement topics include the basic components of an agreement; settlement notebook; checklist for a typical settlement of an adverse or performance based action; and settlement formalities.

Broida on Federal Sector Mediation

Peter Broida presents this video training course on federal sector mediation. Each purchase includes Mr. Broida’s lecture (.mp4 video file sent on a CD-ROM), a workbook with course notes—outline and listing of related products, and a copy of The Advocate’s Practical Guide to Using Mediation by John Settle, a prominent mediator. Major mediation topics include: issues amenable and not amenable to mediation; reasons to mediate; preconditions to settlement; traits of a good mediator; sources of mediators and mediation programs; mediator selection; mediation structure; preparation for mediation; the mediation process step-by-step; development and review of settlement agreements; and keys to effective mediation.

The Art of Advocacy

The Art of Advocacy is a thorough, yet concise, instructional text on effective advocacy before the MSPB and arbitrators. Major topics include the basics and importance of advocacy, Board and arbitration practice fundamentals, proof requirements, preappeal advocacy, discovery, motion practice, direct and cross examination, oral and written advocacy, and settlements.

Gilbert & Broida on EEO Advocacy

Gary Gilbert and Peter Broida provide intermediate to advanced level instruction for agency advocates on federal EEO administrative proceedings: discovery, hearings, and appeals. They discuss the proper role of counsel during the EEO counseling and investigation process; discovery; motion practice; effective summary judgment submissions; approaches to settlement; hearing preparation, practice, and procedure; examination of witnesses; opening and closing statements and briefs; OFO appeals; and interaction with judges, opposing counsel, and pro se complainants.

Broida on Federal Sector Administrative Advocacy

Peter Broida presents this training course on federal sector advocacy in the three principal administrative forums—MSPB, EEOC and arbitration. Topics are broken down by the processes required before each tribunal. Each purchase includes Mr. Broida’s video lecture on DVD; a workbook with reference materials, course notes and outline, and selected cases; and a bibliography. Major advocacy topics include common and dissimilar elements, including jurisdiction, among the MSPB, EEOC and arbitration; basic case preparation and organization, discovery, summary judgment, settlement, prehearing procedures and preparation, the hearing, closing the record, and appeals.

Preventing Workplace Disruption
By: Corum
Price: $100.00 $80

Federal supervisors face disruptive problems in the workplace ranging from simple unsettling acts, offensive behavior, and harassment, to workplace violence. This book provides step-by-step guidance on sorting through, identifying the behaviors, and then taking the right practical and legal measures required to resolve them.

Federal Sector Harassment Law
By: Hadley & Davis
Price: $225.00 $180

This handbook provides comprehensive coverage of harassment law based on sex, race and color, religion, disability, national origin, age and reprisal. Case law examples and analyses are provided from the EEOC, OFO, and the courts; EEO enforcement guidance and policy guidance; statutes and regulations. Major topics include tangible employment actions, hostile work environment, timeliness, nature of conduct, basis of conduct, severe and pervasive conduct, liability for harassment, and avoiding liability.

The Federal Supervisor’s Guide to Ethics, Rules, and Responsibilities
By: Corum
Price: $100.00 $60

Written for federal supervisors and managers, a Guide to Ethics, Rules, and Responsibilities details and explains the primary rules governing ethics. Major topics include sources of ethics rules, a chapter detailing the principal ethics rules, and enforcement.

The First Four Weeks
By: Corum
Price: $100.00 $60.00

The First Four Weeks instructs new managers on how to effectively transition into their new supervisory role and manage federal employees while still achieving their goals during the crucial first few weeks of tenure. Major topics include what motivates employees, mentally preparing for the supervisory role, negotiating with upper management, defining jobs, setting rules and performance expectations, and managing time..

Supervising the Unionized Federal Workplace
By: Corum
Price: $75.00 $52.50

This book helps federal supervisors to understand not just the legal requirements, but the practicalities of dealing with employees and their representatives—the federal unions. Guidance provided will give supervisors not only the knowledge necessary to help them stay out of trouble, but also practical guidance for dealing with the unionized environment.

The Complete Federal Supervisor's Guide to Human Resources Management
By: Corum
Price: $75.00 $52.50

A comprehensive handbook on managing federal employees that covers, from a supervisor's perspective, every important aspect of human resources management from hiring to firing. This book shows federal supervisors the rules they need, specific strategies and tactics for hiring the right people, structuring their jobs to best motivate them, managing their performance, maintaining discipline, and managing their time. Each chapter will conclude with a summary and checklist for dealing with each issue.

The Federal Supervisor: A Guide for Supervisors New to Federal Service
By: Corum
Price: $75.00 $52.50

This book provides federal managers and supervisors who are new to federal civil service an overview of the structure and dynamics of federal civil service. It includes the rights and responsibilities of the federal manager and how to exert their authority within the system. Also covered are the five phases of managing federal employees: job structuring, hiring, managing performance, maintaining discipline, and managing leave and attendance. And concludes with the issues of EEO and labor relations.

Federal Sector Telework
By: Davis
Price: $100.00 $70.00

Federal Sector Telework is an essential handbook on telework for managers, supervisors, HR officials, and representatives of agencies and complainants. Major topics: Telework Enhancement Act of 2010, coverage, eligibility, participation, limitations, and the intersection of telework with EEO and MSPB principles.

Managing Employees’ Time
By: Corum
Price: $100.00 $70.00

Now in its 4th edition, Managing Employees’ Time shows supervisors and managers how to get employees to attend work and optimize employees’ time once at work. Major topics include hours of work, work schedules (tradition and alternative), overtime, dealing with tardiness, leave administration and leave problems, managing telecommuters, and strategies for managing time and controlling absenteeism.

Federal Sector Workers' Compensation
By: Laws
Price: $275.00 $192.50

The new seventh edition offers the most comprehensive reporting and commentary on all aspects of workers’ compensation issues in the federal sector. Major topics include an overview of the FECA, OWCP procedure, hearings, reconsideration, ECAB appeals, fact of injury, performance, causation, emotional conditions, medical evidence, continuation of pay, schedule awards, rehabilitation and reemployment, wage loss compensation, survivors’ benefits, medical benefits, representation and attorney fees, overpayments, third party liability, relationship between FECA and other laws.

A comprehensive, easy to follow, and insightful guide to counseling and investigating EEO complaints, this manual explores the essentials of the EEO complaint process. Major topics include the EEO statutes and process, theories of discrimination, remedies, EEO Counselor’s role, initial interview, identifying, defining the claims, factfinding during counseling, resolution of complaints, MSPB appeals and grievances, EEO Counselor’s report, EEO Investigator’s role, investigative principles, evidentiary issues, scope of investigation, collecting evidence, investigative techniques, and report of investigation. (more details)

A comprehensive, easy to follow, and insightful guide to counseling and investigating EEO complaints, this manual explores the essentials of the EEO complaint process. Major topics include the EEO statutes and process, theories of discrimination, remedies, EEO Counselor’s role, initial interview, identifying, defining the claims, factfinding during counseling, resolution of complaints, MSPB appeals and grievances, EEO Counselor’s report, EEO Investigator’s role, investigative principles, evidentiary issues, scope of investigation, collecting evidence, investigative techniques, and report of investigation. (more details)