The appeal and review rights from federal processes is confusing, whether you are puzzling over the avenues from an arbitrator’s decision, from an Merit Systems Protection Board (MSPB) mixed case, a whistleblower reprisal claim, an appeal from an Federal Labor Relations Authority (FLRA) Unfair Labor Practice determination or the many other formal processes in the federal government, this book will guide you in the right direction. (more details)

Peter Broida presents this video training course on federal sector mediation. Each purchase includes Mr. Broida’s lecture (.mp4 video file sent on a CD-ROM), a workbook with course notes—outline and listing of related products, and a copy of The Advocate’s Practical Guide to Using Mediation by John Settle, a prominent mediator. Major mediation topics include: issues amenable and not amenable to mediation; reasons to mediate; preconditions to settlement; traits of a good mediator; sources of mediators and mediation programs; mediator selection; mediation structure; preparation for mediation; the mediation process step-by-step; development and review of settlement agreements; and keys to effective mediation. (more details)

Want to learn the basics of advocacy before the civil service, labor relations, and EEO tribunals? Federal Sector Advocacy: The Boxed Set presents six comprehensive video training lectures, with .pdf workbooks, by practitioners Peter Broida and Gary Gilbert, both long-time authors and lecturers (and pretty good advocates), that covers the waterfront:

• Broida on Federal Sector Arbitration
• Broida on Federal Sector Administrative Advocacy
• Broida on MSPB Practice
• Gilbert & Broida on EEO Advocacy
• Broida on Federal Sector Mediation
• Broida on Federal Sector Settlement

Workbooks and The Advocate's Practical Guide to Using Mediation by John Settle are conveniently included on each disc. Links between table of contents and text, as well as internal cross-references, are included for use while viewing each workbook on screen.

A total of approximately 19 hours of instruction, principally intended for agency advocates, but useful as well for union and private sector representatives. (more details)

A “how-to” approach to mediation with advice on how best to achieve client goals and tips on finding creative solutions for dispute resolution. This guide presents a brief, but thorough explanation of the uniqueness, benefits, and purpose of mediation. Major topics include how mediation is useful, a step-by-step overview of the mediation process, mediators, preparing for and participating in mediation, confidentiality, understanding and using the caucus, working toward resolution, impasse and difficult passages, and concluding the mediation. (more details)

This audio tutorial from two professional mediators is perfect for any management, employee, or union representative engaged in mediation. An examination of the mediation process is provided, with special attention paid to the role and responsibility of the representative. (more details)