VACATION NOTICE: From 8/1-8/9 the office will be closed, no shipping.
Email checked occasionally. All orders will ship Monday 8/12.
All eBook orders are available immediately after checkout.
A Federal EEO Counselor's Manual
Free Shipping*
*U.S. addresses only
By: Corum
Price: $55.00
Edition: 2nd/2012
Sku: 12EECM
ISBN: 978-1-934651-63-6
Availability: IN-STOCK (released 7/11/12)
Samples: Table of Contents ------- Text Sample
Format: Softcover book and/or PDF eBook sent on CD or USB stick, or click here for the downloadable version
12FECM.png

Written by Michael Corum, a beloved and seasoned Dewey author, this step-by-step book guides counselors through EEO case processing. Federal EEO Counselors’ Manual is a thorough but concise manual that serves as an excellent educational tool for new counselors and a quick read for seasoned veterans with new insights and a helpful refresher course in case procedures. EEO counselors rely on this text for the author’s seasoned advice on:

  • Overview of Equal Employment Opportunity—including governing laws and regulations, and prohibited forms of discrimination
  • Discrimination Complaint Process—including counseling, formal complaints, investigation, final agency decisions, appeals, remedies and complainant rights and responsibilities
  • Initial Interview—including suggestions on how to conduct the interview, specific questions to ask and what not to do
  • Inquiry—including sources of information and checklists of items to cover with merit promotion, disciplinary and disability cases
  • Presentation and Resolution—including settlement terms, language, formats, and strategies with examples of good and bad settlements
  • Report Writing—including the purpose and format of the report
  • Appeals and Grievances—including appeals before the MSPB and FLRA, mixed cases, and negotiated grievance procedures
  • Interviewing Techniques—including planning the opening statement and how to ask questions
  • Sexual Harassment—including what sexual harassment is, the initial interview with the complainant and inquiries with supervisors and witnesses

Also includes a detailed table of contents and an index. 96 pages

Also available as a .pdf file on CD-ROM or as an ebook for instant download.



Related Items


12EECM.png (2012) EEO Counselors' and Investigators' Manual

A comprehensive, easy to follow, and insightful guide to counseling and investigating EEO complaints, this manual explores the essentials of the EEO complaint process. Major topics include the EEO statutes and process, theories of discrimination, remedies, EEO Counselor’s role, initial interview, identifying, defining the claims, factfinding during counseling, resolution of complaints, MSPB appeals and grievances, EEO Counselor’s report, EEO Investigator’s role, investigative principles, evidentiary issues, scope of investigation, collecting evidence, investigative techniques, and report of investigation. (more details)



    SecurityMetrics Credit Card Safe