A Federal EEO Counselor's Manual
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By: Corum
Price: $55.00
Edition: 2nd/2012
Sku: 12EECM
ISBN: 978-1-934651-63-6
Samples:
Table of Contents
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Text Sample
Written by Michael Corum, a seasoned Dewey author, this step-by-step book guides counselors through EEO case processing. Federal EEO Counselors’ Manual serves as an excellent educational tool for new counselors and a quick read for seasoned veterans, with new insights and a helpful refresher course in case procedures. EEO counselors rely on this text for the author’s seasoned advice on:
- Overview of Equal Employment Opportunity—governing laws and regulations, and prohibited forms of discrimination
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- Discrimination Complaint Process—counseling, formal complaints, investigation, final agency decisions, appeals, remedies and complainant rights and responsibilities
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- Initial Interview—suggestions on how to conduct the interview, specific questions to ask and what not to do
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- Inquiry—sources of information and checklists of items to cover with merit promotion, disciplinary and disability cases
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- Presentation and Resolution—settlement terms, language, formats, and strategies with examples of good and bad settlements
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- Report Writing—the purpose and format of the report
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- Appeals and Grievances—appeals before the MSPB and FLRA, mixed cases, and negotiated grievance procedures
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- Interviewing Techniques—planning the opening statement and how to ask questions
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- Sexual Harassment—what sexual harassment is, the initial interview with the complainant and inquiries with supervisors and witnesses
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Also includes a detailed table of contents and an index. 96 pages
Also available as a .pdf file on CD-ROM or as an ebook for instant download.