A comprehensive, easy to follow, and insightful guide to counseling and investigating EEO complaints, this manual explores the essentials of the EEO complaint process. Major topics include the EEO statutes and process, theories of discrimination, remedies, EEO Counselor’s role, initial interview, identifying, defining the claims, factfinding during counseling, resolution of complaints, MSPB appeals and grievances, EEO Counselor’s report, EEO Investigator’s role, investigative principles, evidentiary issues, scope of investigation, collecting evidence, investigative techniques, and report of investigation. (more details)

EEO for Federal Management guides federal managers, supervisors, and HR and EEO Staffs through the intricacies of discrimination law and demystifies the potential impact of EEO laws on personnel management decisions. Major topics include nondiscrimination laws governing federal employees; prohibited categories and theories of discrimination; proving discrimination; the complaint process; dealing with complaints of nonselection, disciplinary actions, reprisal, and harassment; handling disability issues; EEO issues in common workplace situations; and settling EEO complaints.(more details)

This updated and expanded guide is an introductory text to the supervisory actions that employees can challenge, the avenues available for pursuing those challenges, and the tribunals responsible for hearing the challenges. Major topics include the basics of appeals and grievances, internal agency systems, external mechanisms, and actions that employees can challenge. (more details)

Written for federal supervisors and managers, a Guide to Ethics, Rules, and Responsibilities details and explains the primary rules governing ethics. Major topics include sources of ethics rules; gifts; financial conflicts; impartiality; seeking employment; misuse of position, property, time, vehicles, information; outside activities; reporting wrongdoing; social media postings; post-employment; supervisory liability; and enforcement. (more details)