*U.S. addresses only
Samples: Table of Contents ------- Text Sample
A leading authority on supervision in the federal civil service has written the definitive work on managing federal employees, thoroughly covering from a supervisor's perspective every important aspect of human resources management, from hiring to firing and everything in between.
Unlike federal agency policy manuals, this book is unique, as it is not a recitation of personnel rules and regulations, and shows line federal supervisors only the most crucial rules they need, but more important, specific strategies and tactics for hiring the right people, structuring their jobs to best motivate them, managing their performance, maintaining discipline, and managing their time. Following each chapter of this comprehensive book is a quick reference guide that gives both a summary and a checklist to serve as a tool kit for dealing with each issue in the chapter.
The book covers:
- The Nature of Federal Employees and Their Work – Why supervising federal employees is different from that in other personnel systems.
- The Rights and Responsibilities of Federal Management – The law of the federal workplace: management obligations to employees and employee obligations to management.
- Hiring – Managing through each of the four basic steps of federal hiring: setting minimum qualifications, shortlisting the qualified candidates, assessing the final candidates, and final selection.
- Job Structure – The strategy and realities of job design and assignment of duties in federal service, followed by what little you need to know about job classification.
- Managing Performance – The supervisor's role in each of the five phases of performance management: setting standards, monitoring performance, feedback and appraisal, rewarding performance, and handling performance problems.
- Discipline – The essentials of discipline and detailed analysis of the four decisions federal supervisors must make in a disciplinary case: deciding cause for disciplining, choosing between formal and informal discipline, selecting the penalty, and finding necessary proof.
- Adverse Actions – The joint roles of the supervisor and the HR department, and what the supervisor needs to know about the technicalities of adverse actions.
- Handling Medical Problems on the Job – A detailed guide to the options and correct courses of action in dealing with every common medical problem federal supervisors encounter.
- Ethics – The most important ethics rules supervisors need to know for their own protection, and need to recognize as a top enforcement priority with employees.
- Controlling Absenteeism – The essential rules on leave and attendance, and strategies and tactics for dealing with the most common absentee issues.
- Labor Management Relations – The rights of all parties under a labor agreement, and the four basic areas of union involvement in HR management.
- Equal Employment Opportunity – The basic EEO rules and prohibitions, and the most common danger situations federal supervisors will encounter.
- Appeals and Grievances – How employees can challenge supervisors' actions and what third parties look for.
Includes a detailed table of contents.
Available as a softcover book and/or a PDF file with many useful features delivered on a CD-ROM, USB Flash Drive, or download. Hyperlinks allow the reader to move quickly between the Table of Contents and the corresponding portions of the text. Internal hyperlinks serve as a cross-reference feature within the text.