Availability: Summer 2018
Samples: Table of Contents (from 2004 edition)
Format: Book (+ optional .pdf eBook on CD)
Written by Michael Corum, an expert on supervising federal employees, this book takes federal supervisors through the five phases of managing employee performance: planning performance (setting standards and goals), monitoring performance, feedback, appraisal, and creating consequences—rewarding the good performers and dealing with the poor ones.
The book covers the following topics:
- Principles of Federal Performance Management.
- Performance and Conduct—Understanding the federal government’s entirely different approach and separation of the two.
- Setting Performance Standards and other Performance Goals—What they should cover and how to write with or without numbers. Writing the three most common performance standards.
- Monitoring performance—How to monitor and track using the most common tracking systems.
- Feedback—When and how to give feedback.
- Appraisal—Using the different systems in federal agencies.
- Rewards—Principles of awards and how to use them with both monetary and non-monetary awards.
- Handling Performance Problems—The four steps: isolating the problem, pressure, dealing with employee defenses, and choosing and carrying out one of two legal options to remove or demote.
Also included is a detailed table of contents.
Also available as a .pdf file on a CD-ROM or as an ebook for instant download.