Availability: Summer 2018
Samples: Table of Contents (from 2004 edition)
Format: Book (+ optional .pdf eBook on CD) or Switch to downloadable .pdf eBook
Written by Michael Corum, an expert on supervising federal employees, this book takes federal supervisors through the five phases of managing employee performance: planning performance (setting standards and goals), monitoring performance, feedback, appraisal, and creating consequences—rewarding the good performers and dealing with the poor ones.
The book covers the following topics:
- Principles of Federal Performance Management.
- Performance and Conduct—Understanding the federal government’s entirely different approach and separation of the two.
- Setting Performance Standards and other Performance Goals—What they should cover and how to write with or without numbers. Writing the three most common performance standards.
- Monitoring performance—How to monitor and track using the most common tracking systems.
- Feedback—When and how to give feedback.
- Appraisal—Using the different systems in federal agencies.
- Rewards—Principles of awards and how to use them with both monetary and non-monetary awards.
- Handling Performance Problems—The four steps: isolating the problem, pressure, dealing with employee defenses, and choosing and carrying out one of two legal options to remove or demote.
Also included is a detailed table of contents.
Also available as a .pdf file on a CD-ROM or as an ebook for instant download.