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A Federal EEO Counselor's Manual
By: Corum
Price: $75.00
Edition: 2nd/2012
ISBN: 978-1-934651-63-6
Samples: Table of Contents ------- Text Sample ------- About eBooks & License Agreement

Written by Michael Corum, a seasoned Dewey author, this step-by-step book guides counselors through EEO case processing. Federal EEO Counselors’ Manual serves as an excellent educational tool for new counselors and a quick read for seasoned veterans, with new insights and a helpful refresher course in case procedures. EEO counselors rely on this text for the author’s seasoned advice on:

  • Overview of Equal Employment Opportunity—governing laws and regulations, and prohibited forms of discrimination
  • Discrimination Complaint Process—counseling, formal complaints, investigation, final agency decisions, appeals, remedies and complainant rights and responsibilities
  • Initial Interview—suggestions on how to conduct the interview, specific questions to ask and what not to do
  • Inquiry—sources of information and checklists of items to cover with merit promotion, disciplinary and disability cases
  • Presentation and Resolution—settlement terms, language, formats, and strategies with examples of good and bad settlements
  • Report Writing—the purpose and format of the report
  • Appeals and Grievances—appeals before the MSPB and FLRA, mixed cases, and negotiated grievance procedures
  • Interviewing Techniques—planning the opening statement and how to ask questions
  • Sexual Harassment—what sexual harassment is, the initial interview with the complainant and inquiries with supervisors and witnesses

Also includes a detailed table of contents and an index. 96 pages

Also available as a .pdf file on CD-ROM or as an ebook for instant download.

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