A comprehensive, easy to follow, and insightful guide to counseling and investigating EEO complaints, this manual explores the essentials of the EEO complaint process. Major topics include the EEO statutes and process, theories of discrimination, remedies, EEO Counselor’s role, initial interview, identifying, defining the claims, factfinding during counseling, resolution of complaints, MSPB appeals and grievances, EEO Counselor’s report, EEO Investigator’s role, investigative principles, evidentiary issues, scope of investigation, collecting evidence, investigative techniques, and report of investigation. (more details)

EEO and the Federal Supervisor guides federal supervisors through the intricacies of discrimination law and demystifies the potential impact of EEO laws on personnel management decisions. Major topics include the legal history of EEO, discrimination, hiring, discipline, and other supervisory decisions that impact the careers of federal employees. (more details)

Written for federal supervisors and managers, a Guide to Ethics, Rules, and Responsibilities details and explains the primary rules governing ethics. Major topics include sources of ethics rules, a chapter detailing the principal ethics rules, and enforcement. (more details)

A comprehensive handbook on managing federal employees that covers, from a supervisor's perspective, every important aspect of human resources management from hiring to firing. This book shows federal supervisors the rules they need, specific strategies and tactics for hiring the right people, structuring their jobs to best motivate them, managing their performance, maintaining discipline, and managing their time. Each chapter will conclude with a summary and checklist for dealing with each issue. (more details)

This new book will give federal supervisors and managers clear guidance on employee disability issues and other medical issues that require close and immediate supervisory involvement, focusing on the legalities, practicalities, strategies, and tactics for handling those medical issues that qualify as disabilities under the Rehabilitation Act and ADA regulations. The book also covers medical problems that do not qualify as disabilities, medical issues in hiring, medical-related disciplinary and performance actions, and related OWCP issues. (more details)

This book provides federal managers and supervisors who are new to federal civil service an overview of the structure and dynamics of federal civil service. It includes the rights and responsibilities of the federal manager and how to exert their authority within the system. Also covered are the five phases of managing federal employees: job structuring, hiring, managing performance, maintaining discipline, and managing leave and attendance. And concludes with the issues of EEO and labor relations.(more details)

Updated annually, this comprehensive text digests notable Commission and federal court employment discrimination cases from 2003 through early 2020 and reviews EEO laws, regulations, guidance, and recent trends. Major topics include recent trends in the law; bases of discrimination; attorney fees; class actions; compensatory damages; appellate review; evidence; harassment; hearings; mixed cases; procedures; remedies; reprisal; settlement; and sexual harassment. (more details)