A comprehensive, easy to follow, and insightful guide to counseling and investigating EEO complaints, this manual explores the essentials of the EEO complaint process. Major topics include the EEO statutes and process, theories of discrimination, remedies, EEO Counselor’s role, initial interview, identifying, defining the claims, factfinding during counseling, resolution of complaints, MSPB appeals and grievances, EEO Counselor’s report, EEO Investigator’s role, investigative principles, evidentiary issues, scope of investigation, collecting evidence, investigative techniques, and report of investigation. (more details)

This new book will give federal supervisors and managers clear guidance on employee disability issues and other medical issues that require close and immediate supervisory involvement, focusing on the legalities, practicalities, strategies, and tactics for handling those medical issues that qualify as disabilities under the Rehabilitation Act and ADA regulations. The book also covers medical problems that do not qualify as disabilities, medical issues in hiring, medical-related disciplinary and performance actions, and related OWCP issues. (more details)

This book provides federal managers and supervisors who are new to federal civil service an overview of the structure and dynamics of federal civil service. It includes the rights and responsibilities of the federal manager and how to exert their authority within the system. Also covered are the five phases of managing federal employees: job structuring, hiring, managing performance, maintaining discipline, and managing leave and attendance. And concludes with the issues of EEO and labor relations.(more details)

Written for federal supervisors and managers, a Guide to Ethics, Rules, and Responsibilities details and explains the primary rules governing ethics. Major topics include sources of ethics rules; gifts; financial conflicts; impartiality; seeking employment; misuse of position, property, time, vehicles, information; outside activities; reporting wrongdoing; social media postings; post-employment; supervisory liability; and enforcement. (more details)

EEO for Federal Management guides federal managers, supervisors, and HR and EEO Staffs through the intricacies of discrimination law and demystifies the potential impact of EEO laws on personnel management decisions. Major topics include nondiscrimination laws governing federal employees; prohibited categories and theories of discrimination; proving discrimination; the complaint process; dealing with complaints of nonselection, disciplinary actions, reprisal, and harassment; handling disability issues; EEO issues in common workplace situations; and settling EEO complaints.(more details)