Settling Disputes provides instruction on how to resolve employee grievances, appeals, and complaints. Major topics include discussion of EEO settlements, defining settlement interests, creating settlement options, and finalizing the agreement. (more details)

This guide explains labor relations in the context of the federal government and the unique challenges that face federal managers of unionized workplaces. Major topics include an introduction to federal labor relations, basic principles, creating a union presence, management rights and obligations, employee and union rights and responsibilities, dealing with union officials, change situations, administering the agreement, and representational situations. (more details)

EEO and the Federal Supervisor guides federal supervisors through the intricacies of discrimination law and demystifies the potential impact of EEO laws on personnel management decisions. Major topics include the legal history of EEO, discrimination, hiring, discipline, and other supervisory decisions that impact the careers of federal employees. (more details)

An updated and expanded classic, this instructive text advises supervisors, managers, and those that advise them on how to take sustainable disciplinary actions with case examples, but none of the legal jargon. Major topics include management and employee obligations, formal and informal discipline, determining penalties, establishing the facts, insubordination, alcohol and drug use, off-duty conduct, workplace violence, performance problems, protected activities, common management mistakes, how to prevent wrongdoing, and firing the worst employee. (more details)

This concise yet comprehensive handbook coaches managers, supervisors, and agency officials on how to prepare for and effectively testify in defense of their case before the MSPB, EEOC, in arbitration and other adjudicatory proceedings. Major topics include a review of the tribunals, standards and burdens, the seven classic mistakes, and testifying. (more details)