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Samples: Table of Contents ------- Text Sample
Format: Softcover book and/or PDF eBook sent on CD or USB stick, or click here for the downloadable version
Settling Disputes teaches federal managers and supervisors how to resolve grievances, appeals, and complaints without encouraging more complaints. This book offers traditional and creative settlement options with strategies and alternatives for deciding when to settle and when to litigate. Agency management and those that advise them rely on this book.
Also included is a detailed table of contents.
Also available as a .pdf file on a CD-ROM or as an ebook for instant download.