This straightforward training manual educates federal supervisors and managers on complaints and theories of discrimination and the complaint process. Advice is liberally interspersed on how to prevent discrimination complaints and how to defend against a complaint. Major topics include a summary of the discrimination laws, covered employees, disparate treatment and impact, harassment, reasonable accommodation, retaliation, strategies for reducing complaints, the EEO complaint and hearing processes, use of government property and time, and coping with the litigation process. (more details)

This handbook provides comprehensive coverage of harassment law based on sex, race and color, religion, disability, national origin, age and reprisal. Case law examples and analyses are provided from the EEOC, OFO, and the courts; EEO enforcement guidance and policy guidance; statutes and regulations. Major topics include tangible employment actions, hostile work environment, timeliness, nature of conduct, basis of conduct, severe and pervasive conduct, liability for harassment, and avoiding liability. (more details)

This book helps federal supervisors to understand not just the legal requirements, but the practicalities of dealing with employees and their representatives—the federal unions. Guidance provided will give supervisors not only the knowledge necessary to help them stay out of trouble, but also practical guidance for dealing with the unionized environment. (more details)

This book provides federal managers and supervisors who are new to federal civil service an overview of the structure and dynamics of federal civil service. It includes the rights and responsibilities of the federal manager and how to exert their authority within the system. Also covered are the five phases of managing federal employees: job structuring, hiring, managing performance, maintaining discipline, and managing leave and attendance. And concludes with the issues of EEO and labor relations.(more details)