Supervising Federal Employees is a succinct yet thorough overview of the civil service and an in-depth examination of all aspects of the personnel management system, including the unique responsibilities of federal managers. Major topics include employee and management rights and responsibilities, classification and job design, hiring, managing performance, discipline, time and attendance, equal employment opportunity, labor management relations, appeals, and grievances. (more details)

Combating Sexual Harassment, in its 2nd edition and new for 2013, teaches supervisors, managers, investigators, EEO staff, and personnel departments how to identify and navigate through claims of sexual harassment. Major topics include defining sexual harassment, investigating allegations of harassment, assessing the facts, how to respond, and disciplinary actions. (more details)

This straightforward training manual educates federal supervisors and managers on complaints and theories of discrimination and the complaint process. Advice is liberally interspersed on how to prevent discrimination complaints and how to defend against a complaint. Major topics include a summary of the discrimination laws, covered employees, disparate treatment and impact, harassment, reasonable accommodation, retaliation, strategies for reducing complaints, the EEO complaint and hearing processes, use of government property and time, and coping with the litigation process. (more details)