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Written by John Settle, an attorney and experienced mediator, this book provides step-by-step guidance on the mediation process. The process is broken down from start to finish, including how preparation for mediation differs from litigation, how to advise clients, maintaining confidentiality through resolution, how to use mediation effectively, and the role of the mediator. The book is broken down by major mediation topics with bulleted tips and advice. Some discussion of EEOC guidelines and the Administrative Dispute Resolution Act is included. Employees interested in exploring alternative means of pursuing a claim without need for more arduous legal measures find this book informative. These employees, representatives, and pro se participants rely on this book for:
Also includes a detailed table of contents.
Available as a softcover book and/or a PDF file with many useful features delivered on a CD-ROM, USB Flash Drive, or download. Hyperlinks allow the reader to move quickly between the Table of Contents and the corresponding portions of the text. Internal hyperlinks serve as a cross-reference feature within the text..