USERRA/VEOA Deskbook is a comprehensive compilation of the statutes, regulations, and case law governing the Uniformed Services Employment and Reemployment Rights Act and Veterans Employment Opportunity Act. Major topics include legislative history; purpose; coverage; discrimination and retaliation; return to duty; rights, benefits, and obligations of covered individuals; the roles of the Department of Labor and Office of Special Counsel; appeals to the Merit Systems Protection Board and appealable actions; and judicial review. (more details)

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This thorough but concise handbook offers supervisors and personnel specialists a step-by-step, practical approach to taking adverse and performance-based actions. The governing statutes and regulations are also reproduced. Major topics include the legal framework of adverse actions, jurisdiction, adverse action causes, penalties, proving the case, adverse action procedures, performance based actions, and adverse action appeals. (more details)

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This instructional text guides practitioners, HR specialists, and supervisors and managers through the complexities of adverse and performance-based actions with discussion of the governing statutes, regulations, and cases from the MSPB and Federal Circuit and practical advice, strategies, and best practices for navigating these disciplinary processes. Major topics include discussion of the Civil Service Reform Act, statutory and regulatory requirements of adverse actions, the agency’s administrative process in taking adverse actions, substantive rights in performance-based actions, and the agency’s administrative process in taking performance-based actions. (more details)

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Ideal for federal supervisors and managers, and anyone who advises them, this handbook is a how-to guide on misconduct, performance and discipline. Major topics include how to prove the elements of a disciplinary action, selecting a penalty, how to improve performance and how to support an performance-based action, the termination process, and nontraditional disciplinary techniques. (more details)

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Supervisor’s Guide is an introductory text to the supervisory actions that employees can challenge, the avenues available for pursuing such challenges, and the tribunals responsible for hearing those challenges. Major topics include the basics of appeals and grievances, internal agency systems, external mechanisms, and actions that employees can challenge. (more details)

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This straightforward training manual educates federal supervisors and managers on complaints and theories of discrimination and the complaint process. Advice is liberally interspersed on how to prevent discrimination complaints and how to defend against a complaint. Major topics include a summary of the discrimination laws, covered employees, disparate treatment and impact, harassment, reasonable accommodation, retaliation, strategies for reducing complaints, the EEO complaint and hearing processes, use of government property and time, and coping with the litigation process. (more details)

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Recently updated, Federal Sector Workers’ Compensation offers the most comprehensive reporting and commentary on all aspects of workers’ compensation issues in the federal sector. Major topics include an overview of the FECA, OWCP procedure, hearings, reconsideration, ECAB appeals, fact of injury, performance, causation, emotional conditions, medical evidence, continuation of pay, schedule awards, rehabilitation and reemployment, wage loss compensation, survivors’ benefits, medical benefits, representation and attorney fees, overpayments, third party liability, relationship between FECA and other laws. (more details)

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An updated and expanded classic, this instructive text advises supervisors, managers, and those that advise them on how to take sustainable disciplinary actions with case examples, but none of the legal jargon.

Major topics include management and employee obligations, formal and informal discipline, determining penalties, establishing the facts, insubordination, alcohol and drug use, off-duty conduct, workplace violence, performance problems, protected activities, common management mistakes, how to prevent wrongdoing, and firing the worst employee. (more details)

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The Disability Guide is an extensive and updated examination of federal EEO disability discrimination decisions, litigation practice, statutes, regulations, and practical advice for supervisors, representatives, HR specialists, and adjudicators. Major topics include overviews of the Rehabilitation Act, the ADA, and the ADAAA, impairments, major life activities, substantial limitation, regarded as disabilities, qualified individuals, reasonable accommodation, undue hardship, forms of prohibited discrimination, timeliness and remedies, and GINA. (more details)

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This handbook provides extensive analysis of federal sector EEOC sexual harassment case law and procedure, including EEO enforcement guidance, EEO policy guidance, statutes, and regulations. It is ideal for EEO managers, supervisors, representatives, and complainants. Major topics include tangible employment actions, hostile work environments, timeliness, nature and basis of the conduct, severe or pervasive conduct, liability for harassment, and avoiding liability. (more details)

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Learn how to effectively and efficiently investigate allegations of employee misconduct with real life examples, sample forms, case law discussion, and chapter highlights. Major topics include management inquiry description and advantages, how to select a good inquirer, discussion of rights and responsibilities of the inquirer and inquiree, inquirer limitations on authority, interim action, typical charges and penalties, inquiry basics, beginning the inquiry, defining the issues, identifying witnesses, preparing for the inquiry, document gathering, the interview, post report activity, and how the report will be used. (more details)

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A one-of-a-kind, this multi-disciplinary text is essential for readers seeking to navigate through the complex laws governing the administration of medical-related employee leave. Major topics include overviews of the Rehabilitation Act, Americans With Disabilities Act, Federal Employees’ Compensation Act, Family & Medical Leave Act, and OPM Medical Leave and Documentation Regulations, ADA medical exams and inquiries, storage and confidentiality of medical records, determining and implementing the appropriate leave, and returns to work. (more details)

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With proven practices, sample letters, and expert advice, Managing Employees’ Time teaches managers and supervisors how to get employees to attend work, how to manage work schedules, how to administer leave when requested, and how to optimize employees’ time once at work. Major topics include hours of work, work schedules, overtime, leave administration, managing time on the job, common leave problems, managing telecommuters, and strategies for managing time and controlling absenteeism. (more details)

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Introductory, yet comprehensive, FMLA Basics guides federal supervisors and managers through the FMLA process and law with tips, resources, and guidance for compliance. Major topics include an overview of federal sector FMLA, employee leave requests, timeliness and adequacy of leave requests, employee eligibility requirements, coverage issues, management responsibilities, requests for supporting documentation, amount of leave entitlement, how leave may be scheduled, paid leave, dealing with other employment benefits, record keeping, agency leave policies, and enforcement. (more details)

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Settling Disputes provides instruction on how to resolve employee grievances, appeals, and complaints. Major topics include discussion of EEO settlements, defining settlement interests, creating settlement options, and finalizing the agreement. (more details)

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EEO and the Federal Supervisor guides federal supervisors through the intricacies of discrimination law and demystifies the potential impact of EEO laws on personnel management decisions. Major topics include the legal history of EEO, discrimination, hiring, discipline, and other supervisory decisions that impact the careers of federal employees. (more details)

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This how-to text instructs supervisors and managers on how to handle performance, attendance, and misconduct-related issues offering nuanced strategies, proven tactics, and practical advice. Author Corum traces how to identify and deal with workplace problems caused by troublesome employees. Major topics include the different types of and tools for dealing with problem employees, disciplinary actions, strategies and tactics for dealing with problem employees, how to identify “non-problems,” and strategies for dealing with internal forces. (more details)

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This concise yet comprehensive handbook coaches managers, supervisors, and agency officials on how to prepare for and effectively testify in defense of their case before the MSPB, EEOC, in arbitration and other adjudicatory proceedings. Major topics include a review of the tribunals, standards and burdens, the seven classic mistakes, and testifying. (more details)

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This audio tutorial from two professional mediators is perfect for any management, employee, or union representative engaged in mediation. An examination of the mediation process is provided, with special attention paid to the role and responsibility of the representative. (more details)

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The First Four Weeks instructs new manager on how to effectively transition into their new supervisory role and manage federal employees while still achieving their goals during the crucial first few weeks of their tenure. Major topics include what motivates employees, mentally preparing for the supervisory role, negotiating with upper management, defining jobs, setting rules and performance expectations, and managing time. (more details)

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