Michael Corum, an authority on handling problem employees in the civil service, offers guidance to federal supervisors on preventing and dealing with workplace violence. Supervisors, managers and those that advise them benefit from instruction on topics including:
An Introduction—including the four forms of workplace violence in the federal job site and tools to dealing with workplace violence
The Most Common Myths of Workplace Violence
Preventative Measures—including how to set rules, establish procedures and conduct pre-employment screenings
Verbal and Other Intimidating Behavior—including “trash talking,” intimidating comments, and threats; formal and informal disciplinary actions; referral to counseling; medical examinations; and whether to involve law enforcement
Physical Acts of Violence—including the various types of physical acts and how to deal with them, and affirmative defenses
Violence From Other Sources—including physical security and administrative controls
Appendix A-Sample Documentation—including sample Letter to Employees About Workplace Violence, Informal Letters of Warning, Formal Letter of Reprimand, and Letter of Proposed Adverse Action
Appendix B-Recommended Penalties for Workplace Violence—includes a table with recommendations for the range of penalties for various types of offenses
Also includes a detailed table of contents.
Also available as a .pdf file on a CD-ROM or as an ebook for instant download.
This how-to text instructs supervisors and managers on how to handle performance, attendance, and misconduct-related issues offering nuanced strategies, proven tactics, and practical advice. Author Corum traces how to identify and deal with workplace problems caused by troublesome employees. Major topics include the different types of and tools for dealing with problem employees, disciplinary actions, strategies and tactics for dealing with problem employees, how to identify “non-problems,” and strategies for dealing with internal forces. (more details)
Written for federal supervisors and managers, a Guide to Ethics, Rules, and Responsibilities details and explains the primary rules governing ethics. Major topics include sources of ethics rules, a chapter detailing the principal ethics rules, and enforcement. (more details)
Supervising Federal Employees is a succinct yet thorough overview of the civil service and an in-depth examination of all aspects of the personnel management system, including the unique responsibilities of federal managers. Major topics include employee and management rights and responsibilities, classification and job design, hiring, managing performance, discipline, time and attendance, equal employment opportunity, labor management relations, appeals, and grievances. (more details)
A Dewey classic, Managing Employee Performance offers detailed, practical, and effective strategies for managing employee performance. Major topics include the principles of performance management, how to set performance standards and monitor performance, when and how to provide feedback and appraisals, rewarding performance, managing performance under a paybanding systems, distinguishing performance problems from conduct problems, isolating the performance issue, counseling the employee, and the two options for dealing with performance problems. (more details)