Written by Michael Corum, a leading authority on managing federal employees, this instructional text breaks down the management of federal sector employee performance into a series of manageable and effective steps supervisors, managers and those that advise them rely on this text for instruction on:
- The Principles of Managing Performance—what you can and cannot change
- Setting Performance Standards and Other Performance Goals—what to cover and how to write them
- Monitoring Performance—including how to monitor and track performance using different types of monitoring systems
- Feedback and Appraisals—when and how to provide feedback and how to manage performance under pass/fail systems
- Rewarding Performance—including non-monetary and monetary awards for top performers
- Managing Performance Under a Paybanding System
- Performance and Conduct—distinguishing the poor performer from the conduct problem
- Isolating the Problem—how to identify the cause of poor performance with solutions for each cause
- Counseling Poor Performers and Dealing with Their Defenses
- Performance-Based Actions Using Performance Standards—including when and how to use a performance improvement period
- Performance Actions Without Performance Standards—including the elements of a disciplinary action and when to use it
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Also included is a detailed table of contents.
Also available as a .pdf file on a CD-ROM or as an ebook for instant download.
Information Link:
Table of Contents
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