Free of legalese and written exclusively for counselors and investigators, this manual combines the EEOC's Part 1614 regulations and guidance with the authors' years of practical experience. This manual imparts everything new counselors and investigators need to know and offers seasoned counselors and investigators fresh insights and techniques that they will use every day.
The information is comprehensive, and the book is divided into three separate manuals for EEO counselors and investigators.
Starting with a Basic Manual, the authors cover all the essentials, including EEOC’s statutory authority, the EEO complaint process, theories of discrimination, and remedies and relief. Special emphasis is placed on the elements of different claims of discrimination.
The EEO Counselors' Manual explains the role of the counselor from the initial interview, to identifying and defining claims, fact finding, resolution techniques, and writing effective and concise counseling reports. Examples take the explanations from the theoretical to the practical.
The EEO Investigators' Manual focuses on organizing and conducting thorough and impartial investigations in a real world setting that includes complainants and their representatives, agency officials, and agency representatives. Culminating into a section on writing succinct reports of investigation, this manual concentrates on the day-to-day techniques of effective EEO investigations.
This 450+ page book is a must for all EEO counselors, investigators, and program officials.
Information Link:
Table of Contents
-------
Text Sample
